About Company
Synergistic Compusoft Private Limited (SCPL) has been supporting global clients with its top-tier technical support services since 2010. We cater to diverse industry sectors through services, including database management, telemarketing, third-party assessments, lead generation, call center solutions, back-office support, market research, customer satisfaction indexing, and record verification. Our team of skilled professionals is adept at handling complex tech challenges. They thoroughly understand the client’s needs and provide solutions that are both effective and efficient. We use cutting-edge technologies and benchmarked processes to give efficient results and high-quality service. Our ability to understand the specific needs of each client sets us apart. We collaborate closely with them and offer solutions that align with their business requirements. Due to our commitment to customer satisfaction, we have hundreds of satisfied clients who are now our solid partners. Partner with SCPL for effective tech support solutions to steer through this digital revolution. Think of us as not just a service provider but an extended team dedicated to increasing your productivity and cutting costs.
Our Services
As a tech support provider, we offer services across sectors and industries, including IT, manufacturing, e-commerce, telecommunications, insurance, SaaS, hospitality, financial services, and more. Here is a brief overview of the services that we offer.
How we do it?
We go beyond Key Performance Indicators (KPIs) to identify, diagnose, and resolve software and tech issues. Our goal is to reduce costs, enhance customer experience, and support our clients in improving customer retention. We achieve this through the following:
Using immersive and visually interactive technologies like augmented reality and artificial intelligence.
- Automating responses to standard technical problems and enhancing efficiency.
Scaling your technical support services to manage seasonal fluctuations and new releases.
- Giving easy and quick resolutions across different channels.
- Recruiting and training a team of highly skilled professionals to manage complex problems and provide high-level support.
Who are we?
Synergistic Compusoft Private Limited (SCPL) has been a leader in the tech support and BPO service industry for over 10 years. We have successfully completed more than 500 projects and served over 1,000 satisfied clients worldwide.
Our teams blend effortlessly with the client’s internal processes, ensuring critical back-office functions are done efficiently and on time. We recruit the best people with the right skills to work across our customer channels to strengthen brand loyalty and give a competitive advantage.
Hundreds of small-scale and large-scale businesses trust SCPL to improve their digital customer experience. Whether you’re looking to streamline your back office work or scale your business, our highly trained teams will offer a personalized, cost-effective service that meets the highest standards.
